|    
member
home news events collection art services contact us
Terms & Conditions

Payment Method

We accept the following payment methods:
  • Credit Card
     
  • Cheque (For Hong Kong customer only)
    For Crossed cheque, please made payable to "Value Added Marketing Specialist Ltd"
     
  • Telegraphic Transfer (For customer in other countries)
    Please transfer to:
    Bank name: ICBC (Asia) uӻȦ (Ȭw)
    Account Name: Value Added Marketing Specialist Limited
    Account number: 701-502-00114-9
    Address: Central Branch, Hong Kong
    Swift code: UBHKHKHH

Delivery
  1. By Mail
    Plus delivery charge as follow:

    Hong Kong
    No. of PcsSmall paintingsLarge paintings (>1m)
    1-6 pcsHK$100HK$300
    > 6 pcsHK$300HK$500
    * Overseas and outlying islands delivery will be quoted upon country/area
    * The charge will be determined on the largest size of the paintings.

    Customers who make a purchase of HK$20,000 or above are entitled to free delivery service.

    Mainland China and Other Countries
    Overseas delivery will be quoted upon country/area. Our sales representative will contact you shortly regarding the shipping quotation.
     
  2. Pick-up at Baoqu Tang Gallery of Art
    Address: Flat H, 15/F., Fu Cheung Centre, 5-7 Wong Chuk Yeung Street, Fo Tan, N.T. Hong Kong
    Opening Hours: Everyday from 10am to 7pm (Closed on Sundays and Public Holidays)
    Please call 2723 1928 to inform us the time you come to pick up your purchased products.

Additional service - Painting installation

On top of the delivery charge,
1st painting - HK$300
2nd painting - HK$150
3rd painting and after - HK$100 Each

* Painting installation service is not included in free delivery.

Returns, Refund & Exchange Policy

All products are checked for quality before dispatch. Whilst we use our best efforts to ensure that the product is delivered to you in a perfect condition, the product may be damaged in the delivery process. Should this happen,
  • Please bring the damaged or wrong products along with the receipt to our store: Baoqu Tang Gallery of Art, Flat H, 15/F., Fu Cheung Centre, 5-7 Wong Chuk Yeung Street, Fo Tan, N.T. Hong Kong.
    OR
  • E-mail us with your order number as well as the code, title and the artists of the returned products. Pack the returned products along with our acknowledgement email securely in a box, and send the returning items by mail to: Baoqu Tang Gallery of Art, Flat H, 15/F., Fu Cheung Centre, 5-7 Wong Chuk Yeung Street, Fo Tan, N.T. Hong Kong. All return shipping fee must be prepaid. We cannot accept COD returns.
We offer exchanges only if you received a damaged, defective, or incorrect product. The return shipping fee will also be refunded to you. We will arrange to re-send the product in the same form of shipping method originally used for purchase without extra delivery charge.


Non-returnable items
  • Any product that is returns more than 30 days after the receipt.
  • In the event of dispute, Baoqu Tang Gallery of Arts decision shall be final and conclusive.

No Refund

Products cannot be refunded, yet can be exchanged with items that with the same price. Customers can exchange the item that with higher price by offset the amount.

 
Privacy Policy    Terms of Use    Terms & Conditions    FAQ    Contact Us   

Copyright (c) BaoQu Tang Gallery of Art. All rights reserved.
Head Office: 26/F., Block 1, Tai Ping Industrial Centre, 57 Ting Kok Road, Tai Po, N.T.
Tel: (852) 2519 0100  Fax: (852) 2507 3228  E-mail: administration@baoqutang.com